Mobile Hub Slough Reviews
Was charged for mic fix that my phone didn't even need due to worker's wrong observation
Won't use this shop anymore; had used in the past and got decent service but my recent experience showed me that some who work there are dishonest. I recently purchased Iphone7 & thought microphone was faulty. I inquired about this at another shop & they told me the bottom microphone must be faulty. When I visited mobile hub, the guy said that the problem is the top microphone & not the bottom. I was then charged £30 & he replaced it. After replacing it when I took the phone out the shop, I saw the phone microphone wasn't clear again & the same thing happened. He told me to go home reset the software and see if that helps so I did and came back the next day with same issue. After going back, he figured out that the problem was me in fact covering the bottom microphone with my hand & that is why the sound was muffled. This was correct however my sensor stopped working after his replacement which he fixed. My issue is that I shouldn't have been charged for top mic fix that I didn't need!
If the worker makes a mistake in the problem and then replaces something that didn't need replacing, they should then refund.
28-07-18
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I called into their shop a few days ago, because they were playing excessively loud music that was blasting into the High Street.
I was subjected to a tirade of the most vile verbal abuse, with 4 or five of them shouting at me and filming me on their ipads.
This behaviour is not tolerable and has been reported to Slough BC. I certainly would never go near them from phone repairs!
11-05-18
Tags:
Dreadful place
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